![]() ![]() Make a list of your current symptoms, when they started and how severe they are.To take full advantage of your telehealth visit and to help the provider evaluate your condition, there are several steps you can take to prepare: However, you will be able to adequately describe many symptoms to help your doctor decide if you need to be in-person. There are limitations to a telehealth visit – the doctor cannot touch your body or listen to your heart or lungs. The telehealth provider will likely record your information in an electronic health record, which is kept securely by the health system.įinally, you may want to know if a telemedicine visit is as effective as an in-person appointment with a doctor. Since you are talking to a healthcare provider, the information will be covered by HIPAA, meaning that it stays with the provider and can only be shared with your insurer, for instance, for the purpose of payment. You may also be concerned about the security of the health information you share on the call. If telemedicine is not covered, a telehealth visit may cost around $50 to $80, according to a recent Wall Street Journal report. Check the website of your state health department, your insurance carrier, or your employee benefits page from your employer. Some state orders require insurers to cover telehealth visits during this health emergency. While Medicare has expanded the coverage for telehealth visits, private insurers vary on this benefit. You may want to know if your insurance will cover a telemedicine visit. ![]() But what is the best way for a patient or family caregiver to prepare for a video visit, especially the first time? Some states have ordered health systems and insurers to move all possible coronavirus-related visits to telehealth. Many health systems encourage patients to shift to telehealth as a first choice to discuss possible symptoms, rather than going to the hospital emergency room. Telehealth visits are quickly becoming a mainstay of healthcare during the COVID-19 pandemic. By John Sharp, MSSA, PMP, FHIMSS, Director, Thought Advisory, Personal Connected Health Alliance HIMSS
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